Warranty & service

Clear repair and service information.

We want customers to understand what is covered before and after a repair. Exact warranty coverage depends on the part, repair type, device condition, and whether there is physical or liquid damage.

Repair warranty

Screen and part warranty applies to qualifying repair defects. Warranty does not cover new physical damage, cracked glass, liquid damage, pressure damage, impact damage, or issues unrelated to the completed repair.

Diagnosis

We offer phone diagnosis and explain the available repair options before work is completed. Some devices may require inspection before we can confirm price, timing, or whether the repair is possible.

Refurbished phones

Refurbished phone warranty and return terms can vary by device. Ask in store before purchase so the exact coverage is clear.

Visit us

Sam Tech Plus is located at 800 Centre St, Unit 113, Espanola, ON P5E 1J3, inside Espanola Mall near Dollarama. Phone: (249) 360-7571.